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Damaged/Defective Items Claim:
PLEASE INSPECT GOOD(S) IMMEDIATELY, all claims must be made within 7 days from receiving date.
For damaged claims, please take pictures of the damaged items and email to email@example.com
Lost Package Claim:
Domestic Shipment: Domestic package is extremely rare to go missing/lost for tracking and signature acceptance services are always included.
International Shipment: Expected delivery time is not always accurate due to delays in transit and/or custom clearance. United States Postal Service (USPS) cannot provide tracking details after the package has left the United States.
Please wait at least 45 days before making a missing claim. To make a claim, please contact firstname.lastname@example.org with your Invoice # or Order # and indicate whether you want a resend or refund.
We strive to keep our prices as low as possible. However, due to unexpected demand, our published prices are subject to change without notice. We will, therefore, invoice merchandise at the prices prevailing at the time of shipping.
We do not collect Sale tax at this time
If you are not completely satisfied with any products, you may return it for a credit or refund (minus shipping & handling) within 15 days of the invoice date.
All returns must be in the original packaging with manual and warranty card. Customer is responsible for shipping charges plus insurance (if applicable) when returning good/s to us.
All incomplete returns (missing parts) or After 15 days of the invoice date are subject to a minimum 20% restocking. Please call customer service at (402) 617-0957 to obtain a return authorization number. Return without a RA# will NOT be accepted.
International Order have until 45 days. Note: After 45 days NO exchange and NO returns.
Special Order, custom Order, and private label products are not returnable.
Special or Private Label Order:
30% of total order will need to deposit for private label order and special order. The deposit will not be returned if you cancel the order.
Freight will be added at the time of shipment.
Only manufacturer's warranty is available. If the merchandise is defective please contact the manufacturer directly. We may be able to help our customers by contacting the manufacturers on their behalves but it does not imply nor express our liability over the products.<